Track submissions and credit
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Updated: Oct 30, 2026
Statuses, totals and what to do if a submission is rejected.
Quick answer
Each item shows its status: Under review, Approved or Rejected. The cards at the top total your Approved credit, the credit In review and what is Still available. If a submission is rejected, read the reason and select Resubmit.
Where to find it: Feedback RewardsOpen page
Statuses
| Status | What you see | What to do |
|---|---|---|
| Not submitted | A Submit button. | Publish your feedback, then submit proof. |
| Under review | The submission date and "reply within 48 hours". | Wait for the outcome. |
| Approved | The credit added and the date it reached your wallet. | Nothing: the credit is ready to spend. |
| Rejected | The reason, for example the review could not be found at that link. | Fix the issue and select Resubmit. |
The totals
- Approved credit: credit already added to your wallet.
- In review: credit for submissions waiting for a decision.
- Still available of the total: credit you can still earn from items not yet approved or in review.
Tip Most rejections are about the link. Check that your review is published and public before you resubmit.
Common questions
Where do I see the credit after approval?
In your wallet. See Top up your wallet.
I have a question about a decision.
Reply to the review email or contact support from the Help page.
Still stuck?
Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.