Help center
Learn Transket
Simple, step-by-step guides for everything in Transket. Search, or jump straight to a common task.
Getting started
Set up your account, connect WhatsApp and learn your way around.
BrowseChat inbox
Work customer conversations as a team: assign, reply, tag and measure.
BrowseContacts
Import your audience, keep it organised and stay on the right side of consent.
BrowseCampaigns
Broadcast template messages to segments, schedule sends and read results.
BrowseFlows & bot
Automate with in-chat forms and an AI assistant that knows your business.
BrowseCommerce & integrations
Sell in the chat: catalog, orders, payments and your existing tools.
BrowseAds Manager
Run Click-to-WhatsApp ads on Facebook and Instagram, track results and reply to every chat they start.
BrowseConversation assets & media
Reusable message building blocks, your media library, WhatsApp QR codes and the website chat widget.
BrowseConsent & audiences
Unified Consent Management, consent analytics, the audit log and reusable segments.
BrowseFeedback & rewards
Share feedback about Transket and earn message credit for your wallet.
BrowseTeam & workspace controls
Departments, automatic safety rules, your AI brand profile, plans and getting help.
BrowseAI agents & intents
Pick the right bot type, understand intent routing and how AI credits are charged.
BrowseIntegrations & developer tools
Connected apps, your own APIs, WhatsApp Pay and commerce reporting.
BrowseWallet & billing
Top-ups, conversation pricing, invoices and balance alerts.
BrowseAccount & settings
Users and roles, organisation, notifications, security and API access.
BrowseStill stuck?
Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.