Help center

Create your account and organisation

Was this helpful?
Updated: Feb 4, 2026

Sign up, verify your email and set up your first workspace.

Quick answer

Go to transket.ai, select Try for free, verify your email, and name your organisation. That is it: you land on the dashboard, ready to connect a WhatsApp number.

Everything in Transket lives inside an organisation. Think of it as your business workspace: it holds your WhatsApp number, contacts, campaigns, wallet and team. Creating one is the first thing you do after signing up.

Step 1: Sign up

  1. 1Go to transket.ai and select Try for free.
  2. 2Enter your name, work email and a password, then select Create account.
  3. 3Open the verification email and select the confirmation link. The link expires after 24 hours. If it has expired, request a new one from the login screen.

Step 2: Set up your organisation

  1. 1On first login you are asked for an organisation name. Use your company or brand name. It appears on invoices and in invitations you send to teammates.
  2. 2Add your industry and team size. This only tailors onboarding suggestions; you can skip it.
  3. 3Select Continue to land on your dashboard.
Note One account can belong to several organisations, for example an agency managing multiple brands. Switch between them from the profile menu in the top right, or create more under Settings, then Manage organisations. See Organisation details and switching.

What to do next

Common questions

I never received the verification email. What now?

Check spam and promotions folders first. If it is not there, go back to the login screen and select Resend verification. Corporate mail filters sometimes hold the email for a few minutes.

Can I change the organisation name later?

Yes. Any Owner or Admin can rename it under Settings, then Organisation. Past invoices keep the name they were issued with.

Can I use a personal email address?

You can, but a work email is better: teammates recognise invitations from it, and billing paperwork usually needs the company domain.

Still stuck?

Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.

Contact support