Set up your product catalog
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Updated: Feb 19, 2026
Add products manually or sync them from a connected store.
Quick answer
Fill the catalog under Commerce either by adding products manually (name, price, image) or by connecting Shopify or Square so products import and stay in sync automatically.
Where to find it: Commerce, then ProductsOpen page
Add products manually
- 1Go to Commerce, then Products and select Add product.
- 2Give it a name, price, description and at least one image. Square images of 500×500 px or larger look best in chat.
- 3Set availability: hidden products stay in the catalog but cannot be sent.
Or sync from a store
If you run Shopify or Square, connect it under Settings, then Integrations and the catalog imports and stays in sync automatically: price and stock changes flow in without re-entry. See Connect Shopify and Square.
Note The catalog is also registered with WhatsApp, so products render as native product cards with image, price and an add-to-cart control, not as pasted links.
Still stuck?
Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.