Connect Shopify and Square
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Updated: Apr 8, 2026
What syncs, in which direction, and how to connect.
Quick answer
Connect under Settings, then Integrations: log in to the store, approve permissions, pick what to sync. Products flow in from the store, orders sync both ways, customers import as contacts (without marketing consent).
Where to find it: Settings, then IntegrationsOpen page
Connect
- 1Go to Settings, then Integrations.
- 2Select Connect on Shopify or Square.
- 3Log in to the store and approve the requested permissions.
- 4Pick what to sync (products, orders, customers) and confirm.
What syncs
| Data | Direction | Notes |
|---|---|---|
| Products | Store to Transket | Names, prices, images, stock; updates flow automatically. |
| Orders | Both ways | Chat orders can create store orders; store status mirrors back. |
| Customers | Store to Transket | Imported as contacts with phone numbers, ready to message. |
Heads up Customers imported from a store still need marketing consent before campaigns can reach them; a purchase is not an opt-in. Utility messages about their own order are fine. See Manage consent and opt-outs.
Still stuck?
Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.