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Updated: Apr 27, 2026

Two-way contact sync and WhatsApp activity on the CRM timeline.

Quick answer

Connect HubSpot under Settings, then Integrations, map properties to Transket fields, and pick the sync direction per field. Contacts sync two-way and WhatsApp activity appears on the HubSpot timeline.

Where to find it: Settings, then IntegrationsOpen page
  • Contact sync, two-way: HubSpot contacts with phone numbers appear in Transket; new Transket contacts and field changes write back.
  • Activity logging: conversations and campaign sends appear on the contact’s HubSpot timeline, so sales sees the WhatsApp history without leaving the CRM.
  • Property mapping: choose which HubSpot properties map to which Transket custom fields during setup. Fields explained in Tags and custom fields.
  1. 1Go to Settings, then Integrations and select Connect on HubSpot.
  2. 2Sign in and approve access.
  3. 3Map properties to fields, pick the sync direction per field, and confirm.
Tip Map only the properties you will actually use in filters or templates. A lean mapping is easier to keep trustworthy.

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