Ad account balance and funds
Add funds to your Meta ad account and understand who bills what.
Your ads are paid from the balance in your Meta ad account, not from your Transket wallet. Open Ad account balance from Ads Manager, select Add funds, pick or enter an amount and confirm. Meta charges your payment method straight away.
The Ad account balance page shows your available balance, its status, an estimate of how many days of delivery it covers at your recent pace, and a This month summary of ad spend, automatic reload, spending limit and currency.
Add funds
- 1Select Add funds.
- 2Choose a preset amount, or type one in Or enter an amount. A minimum top-up applies, shown in your billing currency if you enter less.
- 3Check the card shown. It is charged by Meta.
- 4Select Add to confirm. The new balance appears on the page.
Low and empty balance
- Your ad account balance is low: ads will pause once the balance runs out. Add funds or turn on automatic reload to keep them running.
- Your ad account is out of funds: Meta has paused delivery for all active ads. Add funds to resume them.
Common questions
Where do I change the card?
Payment methods are managed on your Meta ad account.
Why did my ads stop delivering?
Check this page first. An empty balance or a reached spending limit stops delivery until you add funds or raise the limit.
Still stuck?
Raise a ticket or chat on WhatsApp. We typically reply within 24 hours.